At Jubylee, we offer you free delivery in Europe, with no minimum purchase.
Each order is prepared and shipped within 48 hours (excluding weekends, public holidays and end-of-year holiday periods).
France
Standard delivery (2 to 4 working days): Free
Delivery to a relay point with Colissimo : Available
European Union
Free standard delivery (2-8 business days) to the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Germany, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
Delivery to a relay point with Colissimo : Available
International
Switzerland and Monaco : Standard delivery at €15
United Arab Emirates, Australia, Canada, United Kingdom, Hong Kong, Israel, Japan, South Korea, Malaysia, Norway, New Zealand, Singapore : International standard delivery at €23
Overseas
Standard delivery at 10€ to: Guadeloupe, French Guiana, Reunion, Martinique, Mayotte, New Caledonia, French Polynesia, Saint Pierre and Miquelon, French Southern Territories, Wallis and Futuna, Saint Barthélemy, Saint Martin.
Returns & Exchanges
If an item does not suit you, you have 15 days after receipt to return it to us.
📌 Returns are the responsibility of the customer , even in the case of exchange.
Return conditions
The item must not have been worn, washed or damaged .
The label must be intact and attached .
We reserve the right to refuse a return if these conditions are not met.
Refund
Once your return is received and inspected, we will process the refund via bank transfer within a few days .
Size exchange
If you wish to exchange an item for a different size, return your item and upon receipt we will ship the new size.
📌 Available sizes: S/M, M/L and one size depending on the model .
Return procedure
1️⃣ Carefully package the items to be returned. 2️⃣ Choose a carrier of your choice and ship your package to the address indicated below. 3️⃣ Keep the tracking number to track the return.
📍 Return address : Be First / Jubylee CIFA 3010 5 rue Saint-Gobain 93300 Aubervilliers, France
For any questions, our customer service remains at your disposal. 💌
