REFUND AND RETURN

Any non-professional consumer has a right of withdrawal. The use of the right of withdrawal must be notified beforehand by email to the following address: eshop.jubylee@jubylee.fr.

The right of withdrawal is exercised without penalty. In case of use of this right by the Customer, the Product must be returned to Be First within 15 (fifteen) days (beginning on the day of receipt of the Products). Beyond this period of 15 (fifteen) days, the sale is firm and final. The Product must be returned in its original packaging, in its original condition, new, unworn, unwashed. To make a return, the customer must follow the procedure indicated on the return form received with his Order.

The refund is subject to Be First being able to recover the Products originally delivered. Unless the Customer wishes otherwise, the company Be First makes the refund using the same means of payment that was used for the payment of the Order.

The return of the Products is the responsibility of the Customer and is at his own risk. Note that for the return is correctly identified, it is imperative to include the purchase invoice in the return package to allow our logistics partner to follow your return file and proceed to your refund.

If the Customer does not comply with these GTC, Be First cannot refund the Products concerned. In any case, the return costs are borne by Be First if the Product delivered to the Customer is different from the Product ordered or if it is delivered damaged.

RETURN ADRESS : 

Be First / Jubylee

CIFA 3010

5 rue saint Gobain

93300 Aubervilliers

France